🚚 SHIPPING POLICY
Shipping Area
Ruby Red Vino currently ships within the Province of Alberta only.
Age Requirement
An adult of legal drinking age in Alberta must be present to receive delivery.
Valid government-issued photo identification may be required at delivery.
Delivery Timing
Subscription orders are processed according to your selected delivery schedule (monthly, quarterly or semi-annual).
Delivery timelines may vary due to carrier delays or weather conditions.
Missed Deliveries
If delivery is attempted and no eligible adult is available:
The carrier may attempt redelivery
Additional delivery fees may apply
Damaged Shipments
If your order arrives damaged:
Contact us within 48 hours
Include photos of the damage
Email: Karla@rubyredvino.com
We will review and resolve promptly.
Returns
Due to the nature of alcohol sales, all wine purchases are final unless damaged or defective.