🚚 SHIPPING POLICY

Shipping Area

Ruby Red Vino currently ships within the Province of Alberta only.

Age Requirement

An adult of legal drinking age in Alberta must be present to receive delivery.

Valid government-issued photo identification may be required at delivery.

Delivery Timing

Subscription orders are processed according to your selected delivery schedule (monthly, quarterly or semi-annual).

Delivery timelines may vary due to carrier delays or weather conditions.

Missed Deliveries

If delivery is attempted and no eligible adult is available:

  • The carrier may attempt redelivery

  • Additional delivery fees may apply

Damaged Shipments

If your order arrives damaged:

We will review and resolve promptly.

Returns

Due to the nature of alcohol sales, all wine purchases are final unless damaged or defective.